At Casas Cantabricas, we respect and protect the privacy of our customers and those who use our websites, products and services.
Please read this Privacy statement before you provide us with any personal information such as your name, age, email or postal address, phone numbers, family details, credit/debit card or other payment details and any special needs, religious details or dietary requirements etc (henceforth “data”).
1. The scope of this Privacy Statement
This Privacy Statement applies to the Casas Cantabricas websites, www.casas.co.uk and www.caminos.co.uk, and all products and services that are associated with those domains or operated by Casas Cantabricas.
2. Your consent
When you contact us (by phone, email, fax, letter, in person or via our website) to enquire about our holidays or make a booking, you consent to your data being used as described in this Privacy Statement and to that data being passed on to the relevant persons as necessary for the processing of your enquiry / booking.
You may choose not to provide us with some of the information we request, however as a result we may not be able to process your enquiry or accept your booking.
It is your responsibility to ensure that other party members are aware of the content of this Privacy Statement and that they consent to your acting on their behalf in all your dealings with us.
3. The data and how we use it
We need to use the data you provide us with (as described above) in order to process your enquiry / booking.
4. Sensitive data
Certain data (including personal information relating to your religious beliefs or other beliefs of a similar nature, health or condition) may be considered ‘sensitive personal data’ under the Data Protection Act 1998. This information is subject to stricter regulations than ordinary personal data and must only be processed when certain conditions have been satisfied. We collect this data only where necessary to cater for your needs or act in your interest. We will seek your consent when necessary.
5. Cookies & website tracking
We use software to monitor customer traffic patterns and site usage to help us develop the design of the site to better fulfil the needs of site users (www.casas.co.uk and www.caminos.co.uk) . This software does not enable us to capture any personally identifying information.
6. How we protect your personal data
Casas Cantabricas will never sell, trade or rent your personal information to third parties other than in the course of business as outlined in this Privacy Statement.
7. Changes to this policy